What is the role of chatbots in customer service and support for digital marketing?
Chatbots are becoming increasingly popular in the world of digital marketing. These conversational agents use natural language processing (NLP) and artificial intelligence (AI) to interact with customers and provide personalized assistance, information, and support. In the context of customer service and support, chatbots can play a number of important roles. They can: Provide 24/7 customer … Read more